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Forgot Your ID or Password

If you have forgotten your Capital City Bank Online User ID:

Please contact the Client Service Center Monday through Friday, 8:00 a.m. 6:00 p.m. ET at 888.671.0400.

If you have forgotten your Capital City Bank Online Password:

Please click here to enter your Capital City Bank Online User ID and follow the prompts to reset your password.

Alachua Office

Alachua Office
15000 Northwest 140th St. 
Alachua, FL 32615 
386.418.6000 
Get Directions

Hours
Office:9-4(M-Th), 9-6(F)
Drive-In:8-6(M-Th), 8-6(F), 9-12(Saturday)
24-hour ATM
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