online banking:

Forgot Your ID or Password
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If you have forgotten your Capital City Bank OnLine User ID:

Please contact the Client Service Center Monday through Friday, 8:00 a.m. – 6:00 p.m. ET at 888.671.0400.

If you have forgotten your Capital City Bank OnLine Password:

Please click here to enter your Capital City Bank OnLine User ID and follow the prompts to reset your password.

*Treasury Management clients will continue to call 866.317.6582 for all Capital City Bank OnLine password resets.

Merchant Services

Hassle-free credit card processing.

Choosing the right credit card processor is critical to your bottom line. No matter what size or type of business you have, Merchant Services offers a broad range of solutions to meet your processing needs. We offer a variety of solutions to grow your business, including:

  • PC and Terminal Based POS Solutions
  • Wireless Payment Processing
  • Internet/E-Commerce
  • Electronic Check Service
  • Electronic Gift Cards
  • Debit and EBT
  • Fleet Cards
  • Purchasing/Corporate Cards

Businesses that use our services enjoy superior client service with online support including access to monthly statements, account status and much more.

Already a Capital City Bank merchant client and need to register for online account access? Click here to get started. If you already have your User ID and Password, click here to access the Merchant Connect Web site. 

Contact Us

888.671.0400 (toll-free)
Hours of Operation: Monday-Friday 8 6 p.m. EST

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