online banking:

Forgot Your ID or Password
Notice to Safari Users: Ver. 5.1.4 Update

If you have forgotten your Capital City Bank OnLine User ID:

Please contact the Client Service Center Monday through Friday, 8:00 a.m. – 6:00 p.m. ET at 888.671.0400.

If you have forgotten your Capital City Bank OnLine Password:

Please click here to enter your Capital City Bank OnLine User ID and follow the prompts to reset your password.

*Treasury Management clients will continue to call 866.317.6582 for all Capital City Bank OnLine password resets.

Online Banking for Business

Simple, Secure Banking at Your Fingertips.

Online Banking from Capital City Bank puts control of your money at your fingertips using your computer or mobile device. Enjoy free personal and business services, which offer account information, funds transfer, electronic bill payment, bank-to-bank transfers*, client-to-client transfers**, and a library of up to 18 months of e-statements. You can even sign up for alerts that notify you when bill payments are due or when your balance reaches a certain amount. A streamlined bill payment process and consolidated record of accounts mean less time managing your money and more time doing the things you enjoy.

For clients who love their Apple® iOS and Android mobile devices, life – and banking – is that much easier! The CCBMobile Banking App^ adds one-touch simplicity for access-anywhere convenience. The CCBMobile app enables instant access, making it simpler to manage your accounts while on the go. View account balances, transaction history and alerts, and even initiate account transfers and pay bills, quickly and securely, at anytime and from anywhere. To get started, download the Apple® iOS app here or the Android app here, or visit the app store/market on your mobile device and search “Capital City Bank.”


  • Account access all day, every day

  • Real-time transaction histories for CDs, loans, IRAs, checking and savings accounts

  • Real-time running account balance information

  • Consolidated account information in all-in-one format

  • Personalized alerts for bill payment, balance amounts and personal reminders

  • E-statements and payment history record

  • Transfers between your accounts, between your Capital City account and your accounts at another financial institution*, or between your Capital City account and another Capital City client’s account**

  • View images of cleared checks and reduces expense of writing checks

  • Locate Capital City Bank offices and ATMs with an interactive map

  • Download transactions into Quicken or QuickBooks to help manage your money.

Sign Up Now

Learn More

Refer to the Capital City Bank OnLine-Consumers and Businesses Terms and Conditions Agreement & Electronic Funds Transfer Disclosure. Bank rules and restrictions may apply. *Personal accounts only; outbound and inbound transfer fees apply.  ** Transfers may be made from your Capital City deposit account to another person’s Capital City account(s). For deposit purposes only. Some restrictions may apply. ^Capital City Bank does not charge for the use of this service at this time. Fees charged by mobile service provider are the responsibility of the user. Ask a banker for details.