COVID-19 Help Center

Managing through the global pandemic together.

We're here for you in these uncertain times

As the coronavirus pandemic forces all of us to continuously adjust how we live and do business, rest assured your Capital City Bankers are here to help. We'll get through it together.

Banking together even while apart

We understand if you're not quite ready for face-to-face. Thank goodness "distance" doesn't have to mean "disconnected"! Let our digital banking tools help you stay connected.

A message from Bill Smith

“As uncertain as the coming weeks and months may seem… I am confident we will emerge from this pandemic…because together we are strong.”

Read the full message

Protect yourself from fraud

Capital City Bank will never call, e-mail or text you to ask for sensitive information such as login credentials, account numbers, Social Security numbers and Secure Access Codes.

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Get the latest updates from your bankers. 

Stay tuned here as well as on our Facebook, Instagram and Twitter feeds for future updates. Be assured we remain focused on our commitment to be more than a bank everywhere Capital City Bank calls home.