COVID-19 Help Center
Managing through the global pandemic together.
We're here for you in these uncertain times
As the coronavirus pandemic forces all of us to continuously adjust how we live and do business, rest assured your Capital City Bankers are here to help. We'll get through it together.
Our lobbies are open for in-person service. In the event any service adjustments are necessary, details will be shared on the home page of our website and social channels. At this time, we are encouraging the use of masks in our banking offices and thank you for helping us keep everyone safe and healthy.
Missing your banker?
We are proactively adjusting lobby service hours as conditions in our communities evolve. Be sure to check the office status before heading to see your favorite banker. See Open Lobbies<
Banking together even while apart
We understand if you're not quite ready for face-to-face. Thank goodness "distance" doesn't have to mean "disconnected"! Let our digital banking tools help you stay connected.
Protect yourself from fraud
Capital City Bank will never call, e-mail or text you and ask for your debit card PIN or online banking password to verify or authenticate your identity
A message from Bill Smith
“We cannot be certain when this pandemic will be behind us... We continue to put the needs of our clients, associates and communities first and strive to do what’s right. The rest we take day by day.” Read the full message
