Helping you stay connected safely
Convenient and powerful Digital Banking offers a variety of contact-limited and virtual banking services to help you stay connected even while we're apart.
| Accounts | Mobile APP | Online Banking | Virtual Teller Machine | ATM |
Drive-In | Online Chat | Automated Telephone Banking | Client Service Center |
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| Check your balance |  |
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| Make a deposit | |
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| Get cash | |
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| Report fraud | |
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| Move money | |
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| Pay bills | |
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| View transaction history | |
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| Set account alerts | |
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| Open a new account | |
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| Talk to a banker | Secure chat |
Secure chat |
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| cards | Mobile App | Online Banking | Virtual Teller Machine | ATM | Drive-In | Online Chat | Automated Telephone Banking | Client Service Center |
|---|---|---|---|---|---|---|---|---|
| Order a debit card | |
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| Report a card lost/stolen | |
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| Disable a card | |
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| Loans | Mobile App | Online Banking | Virtual Teller Machine | ATM | Drive-In | Online Chat | Automated Telephone Banking | Client Service Center |
|---|---|---|---|---|---|---|---|---|
| Make a loan payment | |
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| Apply for a loan | |
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New to Digital Banking? We can help get you started.
How do I sign up?
How do I access Mobile Banking?
How do I enroll in Mobile Deposit?
First, you must be enrolled in online banking, then select Settings > Mobile Deposit Enrollment in your online or mobile banking menu.
To determine eligibility, there is a review process we follow after you sign up for online banking. Essentially, we want to confirm your identity and ensure that your account is in good standing.
How do I deposit a check using the CCBMobile App?
You must first enroll by selecting Settings > Mobile Deposit Enrollment in your online or mobile banking menu. We have a short review process to determine an account's eligibility - essentially, we want to confirm your identity and ensure that your account is in good standing.
Once enrolled in Mobile Deposit:
- Log in to your service using the CCBMobile App.
- Endorse the check(s) by writing "For Mobile Deposit Only at Capital City Bank" and then signing your name.
- Select Mobile Deposit.
- Select the account for deposit and enter the amount of the first check and select Capture Image, then press Enter.
- Take a photo of the front of the check. Preview the image, then select either Retake or Use.
- Repeat this step to take a photo of the back of the check. Preview the images, then select either Retake or Submit Deposit.
- Next, you will receive a "Deposit submitted. Check deposited successfully." message or an error message with an explanation of what information could not be read or found.
- If upload is successful, click Close to return to the home screen.
- Check your e-mail for confirmation that the deposit was successfully received. Follow-up e-mails will be sent when the deposit is approved and processed. All Mobile Deposit e-mails will come from ccbmobiledeposit@ccbg.com.
More digital banking questions? View our complete online and mobile banking resources.