online banking:

Forgot Your ID or Password

If you have forgotten your Capital City Bank Online User ID:

Please contact the Client Service Center Monday through Friday, 8:00 a.m. 6:00 p.m. ET at 888.671.0400.

If you have forgotten your Capital City Bank Online Password:

Please click here to enter your Capital City Bank Online User ID and follow the prompts to reset your password.

Hurricane Michael Updates

Hurricane Michael left many in the Panhandle in great need. As we look for ways we can help our neighbors to the west, we invite you to stand with us in the aftermath of the storm.

There are two ways our communities can help:

Make a donation of funds We are matching donations dollar for dollar up to $25,000. Together we can double the impact your gift can make in the community!

See a banker in any office about making your tax-deductible gift.*

Join our supply drive We're gathering critical supplies to distribute in our hardest-hit communities. Drop off your donations at any Capital City Bank Office.

Most-needed supplies include:

Bottled water | Hygiene items (toilet paper, shampoo, soap/body wash, tooth brush/toothpaste, mouthwash, deodorant, sanitary items, antibacterial gel, sanitary wipes, towels) | New undergarments | Baby items (formula, bottles, diapers, wipes, blankets) | Pet food and bowls | First Aid kits | Batteries | Insect repellent | Sunscreen | Non-perishable food | Tarps | Small bottles of bleach

The rain and wind have passed leaving behind a fire to rebuild. We appreciate you standing with us as we look to support our friends and neighbors on the long road ahead.