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If you have forgotten your Capital City Bank OnLine User ID:

Please contact the Client Service Center Monday through Friday, 8:00 a.m. – 6:00 p.m. ET at 888.671.0400.

If you have forgotten your Capital City Bank OnLine Password:

Please click here to enter your Capital City Bank OnLine User ID and follow the prompts to reset your password.

*Treasury Management clients will continue to call 866.317.6582 for all Capital City Bank OnLine password resets.

Payment Protection

Important coverage for our most important client - you.

Accidents, illness, death, disability-all of these can wreak havoc on your financial situation. Take the worry out of your financial forecast with the Payment Protection program from Capital City Bank. Payment protection does exactly that-it protects your financial assets-and your credit scores-with a complete payoff of your loan should the unexpected occur. Better yet, this type of invaluable protection is inexpensive-often less than the price of monthly DVD rentals-and it can be conveniently included in your monthly payment.

If you need additional information or have questions, please call one of the friendly, knowledgeable lending representatives at Capital City Bank. Personalized assistance is available by calling 888.671.0400 Monday – Friday from 8 a.m. to 5 p.m. EST.

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