online banking:

Forgot Your ID or Password
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If you have forgotten your Capital City Bank OnLine User ID:

Please contact the Client Service Center Monday through Friday, 8:00 a.m. – 6:00 p.m. ET at 888.671.0400.

If you have forgotten your Capital City Bank OnLine Password:

Please click here to enter your Capital City Bank OnLine User ID and follow the prompts to reset your password.

*Treasury Management clients will continue to call 866.317.6582 for all Capital City Bank OnLine password resets.

Online Banking

Simple, Secure Banking at Your Fingertips

Online Banking from Capital City Bank puts control of your money at your fingertips using your computer or mobile device. Enjoy free personal services, with account information, funds transfer, electronic bill payment, bank-to-bank transfers*, client-to-client transfers**, and a library of up to 18 months of e-statements. You can even sign up for alerts that notify you when bill payments are due or when your balance reaches a certain amount. A streamlined bill payment process and consolidated record of accounts mean less time managing your money and more time doing the things you enjoy.

CCB mobile AppFor clients who love their iPhones® and Android phones, life – and mobile banking – just got a lot easier! The Capital City Bank OnLine Mobile Banking App^ adds one-touch simplicity for access-anywhere convenience. Offering a mobile desktop shortcut, the all-new app enables instant access, making it simpler than ever to manage your Bank OnLine account while on the go. View account balances, transaction history and alerts, and even initiate account transfers and pay bills, quickly and securely, at anytime and from anywhere. To get started, download the iPhone® app here, or the Android app here, or visit the store/market on your phone and search “Capital City Bank.”

Benefits

  • Account access all day, every day
  • Real-time transaction histories for CDs, loans, IRAs, checking and savings accounts
  • Real-time running account balance information
  • Consolidated account information in all-in-one format
  • Personalized alerts for bill payment, balance amounts, and personal reminders
  • E-statements and payment history record
  • Transfer funds from one account to another or between your Capital City Bank account and accounts at another financial institution*
  • View images of cleared checks and reduces expense of writing checks
  • Download transactions into Quicken or QuickBooks to help manage your money.

Online Banking Upgrade is here!

Read the details

Sign Up Now

Learn More

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Refer to the Capital City Bank OnLine-Consumer Services Terms and Conditions Agreement & Electronic Funds Transfer Disclosure for additional information related to the service. Bank rules and restrictions may apply. *Personal accounts only; outbound and inbound transfer fees apply. Refer to the bank-to-bank transfer agreement available within your online banking service for all terms and conditions. ** Transfers may be made from your Capital City deposit account to another person’s Capital City account(s). For deposit purposes only. Some restrictions may apply. ^Capital City Bank does not charge for the use of this service at this time. Fees charged by mobile service provider are the responsibility of the user. Ask a banker for details.
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