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online banking:

Forgot Your ID or Password

If you have forgotten your Capital City Bank Online User ID:

Please contact the Client Service Center Monday through Friday, 8:00 a.m. 6:00 p.m. ET at 888.671.0400.

If you have forgotten your Capital City Bank Online Password:

Please click here to enter your Capital City Bank Online User ID and follow the prompts to reset your password.

Capital City Bank Severe Weather Closures

Severe Weather Affecting Alabama and Georgia Area Locations

TALLAHASSEE, Fla., April 5, 2017  Due to worsening conditions expected in the area, all Capital City Bank Offices in Dublin, Macon, West Point, GA and Valley, AL closed at 2 p.m. today. We expect to reopen for normal business hours tomorrow, but will continue to monitor weather conditions in all our markets and provide updates about any additional office closures if the situation changes. Please visit or call our Emergency Hotline at 855.506.5100 for the most current information regarding office closures for affected areas.

For account activity and recent transactions, our online and mobile banking services as well as our ATM network and automated account system, 888.671.0400, are available 24 hours a day, seven days a week. Speak with a banker in our Client Service Center by phone at 888.671.0400 weekdays from 8 a.m. until 6 p.m. and on Saturdays between 9 a.m. and noon. Chat with us online at www.ccbg.comweekdays from 7 a.m. until 10 p.m. and on Saturdays from 9 a.m. until noon. *All times Eastern. 


About Capital City Bank Group, Inc.

Capital City Bank Group, Inc. (Nasdaq:CCBG) is one of the largest publicly traded financial holding companies headquartered in Florida and has approximately $2.8 billion in assets.  We provide a full range of banking services, including traditional deposit and credit services, mortgage banking, asset management, trust, merchant services, bankcards, data processing and securities brokerage services.  Our bank subsidiary, Capital City Bank, was founded in 1895 and now has 60 banking offices and 71 ATMs in Florida, Georgia and Alabama.