online banking:

Forgot Your ID or Password

If you have forgotten your Capital City Bank Online User ID:

Please contact the Client Service Center Monday through Friday, 8:00 a.m. – 6:00 p.m. ET at 888.671.0400.

If you have forgotten your Capital City Bank Online Password:

Please click here to enter your Capital City Bank Online User ID and follow the prompts to reset your password.

Text Banking

Find Out Faster With Text Alerts

Get the information that’s important to you quicker and easier than ever before. No apps. No logins. No passwords.

Text alerts are now available for a variety of account events, so you can get the information that's important to you quicker and easier than ever before.

Text Alert options for all clients with online banking at Capital City Bank include:

  • Balances above or below a certain amount
  • Bill Payments Paid
  • Bill Payments Stopped or Skipped
  • Transfers Failed
  • Transfers Failed 
  • Transfers Cancelled
  • Bill Payments Expiring
  • Bill Payments Rejected

Additional alert options for Treasury Management clients include:

  • Positive Pay Exceptions
  • Unmatched Recon Items
  • Receiving ACH Exception Items
  • ACH Batches Initiated
  • ACH Batches Processed
  • Wires Transmitted

Click on the Settings tab in your online banking service to add text alerts now!

 

 

SMS fees charged by the mobile service provider are the responsibility of the user.