capital city bank

Contact Us

We're here to help!

Our bankers take pride in providing timely information and personally answering your questions about Capital City Bank products and services. There are several ways you can contact us:    

888.671.0400 (toll-free)



  • Monday-Friday 8 a.m. to 6 p.m., ET
  • Saturday 9 a.m. to noon, ET

Extended Card Service Hours:

  • Monday through Friday 8 a.m. until 10 p.m., ET
  • Saturday 9 a.m. until 4 p.m., ET
  • Sunday 1 p.m. - 4 p.m., ET
  • Monday-Friday 7 a.m. to 10 p.m., ET
  • Saturday 9 a.m. to noon, ET

Meet our Virtual Tellers: Smiling faces. Personalized service. Extended hours.


Virtual Tellers with video-chat technology from Capital City Bank provide a secure, convenient and contactless option for banking one-on-one with a trusted banker even outside traditional lobby service hours. Plus with a Smart ATM option built in, basic transactions, like deposits and withdrawals are fast, easy and available 24 hours.

Features and benefits:
  • Live assistance after hours
  • Video-chat with a banker
  • Support for most transactions and services
  • No debit card required
  • Withdraw funds in $5, $20 or $100 bills
  • 24-hour Smart ATM option for everyday transactions with your debit card
  • Monday-Friday 7 a.m. until 8 p.m., ET 
  • Saturday  9 a.m. until 3 p.m., ET
Virtual tellers can assist with:
  • Checking your balance
  • Making a deposit
  • Getting cash
  • Reporting fraud/lost or stolen debit card
  • Moving money
  • Paying bills
  • Ordering a debit card
  • Making loan payments
888.671.0400 (toll-free)
Capital City Bank
P.O. Box 900
Tallahassee, FL 32302-0900
866.645.0855 (toll-free)

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