capital city bank

Contact Us


We're here to help!

Our bankers take pride in providing timely information and personally answering your questions about Capital City Bank products and services. There are several ways you can contact us:    

888.671.0400 (toll-free)

850.402.7500

Hours:

  • Monday-Friday 8 a.m. to 6 p.m., ET
  • Saturday 9 a.m. to noon, ET

Extended Card Service Hours:

  • Monday through Friday 8 a.m. until 10 p.m., ET
  • Saturday 9 a.m. until 4 p.m., ET
  • Sunday 1 p.m. - 4 p.m., ET
Annual Holiday Closures:
  • New Years Day
  • Martin Luther King's Birthday
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day
Annual Early Closures:
  • Emancipation Day at 2 p.m., ET
  • Day after Thanksgiving at 4 p.m., ET
  • Christmas Eve at 2 p.m. ET

Hours:
  • Monday-Friday 7 a.m. to 10 p.m., ET
  • Saturday 9 a.m. to noon, ET
Annual Holiday Closures:
  • New Years Day
  • Martin Luther King's Birthday
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day
Annual Early Closures:
  • Emancipation Day at 2 p.m., ET
  • Day after Thanksgiving at 4 p.m., ET
  • Christmas Eve at 2 p.m. ET

Meet our Virtual Tellers: Smiling faces. Personalized service. Extended hours.

 

Virtual Tellers with video-chat technology from Capital City Bank provide a secure, convenient and contactless option for banking one-on-one with a trusted banker even outside traditional lobby service hours. Plus with a Smart ATM option built in, basic transactions, like deposits and withdrawals are fast, easy and available 24 hours.

Features and benefits:
  • Live assistance after hours
  • Video-chat with a banker
  • Support for most transactions and services
  • No debit card required
  • Withdraw funds in $5, $20 or $100 bills
  • 24-hour Smart ATM option for everyday transactions with your debit card
 Hours:
  • Monday-Friday 7 a.m. until 8 p.m., ET 
  • Saturday  9 a.m. until 3 p.m., ET
Virtual tellers can assist with:
  • Checking your balance
  • Making a deposit
  • Getting cash
  • Reporting fraud/lost or stolen debit card
  • Moving money
  • Paying bills
  • Ordering a debit card
  • Making loan payments


Annual Holiday Closures:
  • New Years Day
  • Martin Luther King's Birthday
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day
Annual Early Closures:
  • Emancipation Day at 2 p.m., ET
  • Day after Thanksgiving at 4 p.m., ET
  • Christmas Eve at 2 p.m. ET
888.671.0400 (toll-free)
Capital City Bank
P.O. Box 900
Tallahassee, FL 32302-0900
866.645.0855 (toll-free)




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