Fraud Prevention

Be on guard against the latest scams

We encourage you to be vigilant in protecting your personal information. Review information about the latest scams on our Fraud Alert Center and report suspected fraudulent activity to us immediately.

Call 888.671.0400 to be connected to fraud protection services 24 hours a day, seven days a week.

Don't take the bait

Phishing scams may try to convince you otherwise, but Capital City Bank will never call, e-mail or text you to ask for sensitive information such as login credentials, account numbers, Social Security numbers or Secure Access Codes.

See More FAQs about Fraud

Group using mobile banking app to SEND payments.

Protect your account with a strong password

Turn a memorable sentence into an acronym to make your password stand stronger against fraud.

View Password Dos and Don'ts

Enable Online Banking Account Alerts

Don't miss important changes in your account. Elect to receive text or e-mail alerts when "watched" activity occurs - like your password is changed or an invalid log in is attempted.

When logged in, go to Menu > Settings > Alerts.